estimatemyrepair.co.uk is a site operated by Fleet Interaction Ltd (“We”) and we are committed to protecting and respecting your privacy. Fleet Interaction Ltd is the data “controller” of the personal data you provide to us.
This policy (together with our terms of website use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Your privacy is important and in accordance with the General Data Protection Regulation, we’re keen to be transparent in what data we collect about you and how we use it.
Information we may collect from you
We may collect and process the following data about you:
- We may hold personal contact information if you make a request in relation to further services or if you report a problem with our site. This will only be used for the purposes it has been intend i.e. in order to provide additional information about the service in question to you or once we have resolved the problem with our site you have reported, to allow us to communicate the resolution back to you.
- If you contact us with a general enquiry by email or post, we may keep a record of that correspondence along with any response which may contain your personal contact information i.e. name, address, phone number or email address.
Where we store your personal data
All information you provide to us is stored on our secure servers.The data that we collect from you may be stored at, a destination outside the United Kingdom and the European Economic Area (“EEA”) due to email or supplier management systems servers hosted in The United States (USA). We will take all steps reasonably necessary to ensure that any personal data stored outside the UK or the EEA is treated securely and in accordance with the applicable data protection laws.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted via email; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent un-authorised access.
Uses made of the information
We will only use the information in order to fulfil your original request and not for any other purposes.
How long we’ll keep the personal information
We will retain the information you provide for as long as it is reasonable and necessary for the use for which we have collected it.
Disclosure of your information
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of website use; or to protect the rights, property, or safety of Fleet Interaction Limited. We will not disclose any sensitive personal information to any third parties without your explicit consent.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
General Data Protection Regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the Regulation. We may also ask you for proof of your identity and address (e.g. a copy of your driving licence or passport, and a recent utility or credit card bill). This is so that we can check that any information we disclose is only provided to the authorised party.
Our Cookies section below outlines our position with regards to data capture.
Necessary cookies: We use these to help make our website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Analytical cookies: We do not use any analytical cookies.
Advertising and Third-party cookies: We do not use persistent cookies or similar technologies (known as action tags, single pixel gifs and web beacons) to provide country-specific content or assess information about your visits to this site. From time to time we may have relationships with carefully-selected and monitored partners who may set cookies during your visit to be used for remarketing purposes; this means to show you products and services that you appear to be interested in. If you’d like to opt out, please go to the website Network Advertising Initiative website (opens in a new window – please note that we’re not responsible for the content of external websites).
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org or www.aboutcookies.org.uk ( – please note that we can’t be responsible for the content of external websites).
If you’d like to learn more about cookies in general and how to manage them, visit ICO.org.uk ( – please note that we can’t be responsible for the content of external websites).
Cookies Last updated 4thDecember 2018